Web Agent scripting places your business Call Center on the cutting edge. Integrate in-house and third party applications with ease using this browser based web agent software. The scaleable multi-tiered database access allows for connections to virtually any ADO compliant database source. This is a cost effective solution for becoming a web enabled Call Center and providing your customers with web support using the online agent.

With the browser based Web Agent, you can have an agent located anywhere there is Internet access. Agents could work from home, hotel rooms, on the road from laptops - anywhere there is a phone and a computer with web access.

Provide your customers with web based help using online agent software. Customers visiting your web site can now easily have their questions answered by interacting with online agents via Web chat or their browser. This option assists customers with online agent help, services, and product information, as well as their purchase of products and services online.