INSURANCE COMPANIES

Increase Sales and Customer Satisfaction in Your Insurance Agency & Brokerage

As an insurance professional, your business depends on building strong relationships and responding quickly to the needs of your customers. In an industry where the most important product is peace of mind, every call is significant, from the initial inquiry to the handling of a time-critical emergency - and it is essential that customers be treated as individuals, not just a number.

High Value Applications

Vertical enables you to manage your customer interactions through GUI-based administration tools and a wide range of capabilities so you never miss an important call:

• VIP Call Routing
• Call recording
• Presence management
• Unlimited voicemail
• Integration with CRM and other enterprise applications

Vertical products can help insurance companies maximize efficiency and streamline operations while dramatically increasing customer satisfaction. Our solution lets you provide a friendly and reassuring calling experience to your customers while giving your employees the best call-handling resources available. And the easy-to-use graphical interface allows you to minimize wait time, optimize support staffing, and reduce administrative overhead from day one - helping you attain positive results immediately, all with one cost-effective package.

Ask about our inbound / outbound Predictive dialers, power dialers, and auto dialing systems.