Enhance Services and Drive Customer Loyalty in Your Credit Union

Credit Unions

Serving Members and Your Business

Exceptional quality of service and the personal touch are what distinguish credit unions from other banking institutions. Accordingly, you need a phone system that handles members' calls efficiently and effectively, allowing your staff to project the professionalism and maintain the member trust that is such an integral part of your business. You need to assure your members that they made the right banking choice - and that you value their business - with each communication.

High Value Applications

Vertical enables you to manage your customer interactions through GUI-based administration tools and a wide range of capabilities so you never miss an important call:

• VIP Call Routing
• Call recording
• Presence management
• Unlimited voicemail
• Integration with CRM and other enterprise applications

Vertical maximizes your telephone interactions and enables you to deliver the personal touch in a 24x7 environment. With Vertical, you will have the confidence that comes from purchasing a phone system that will best serve your members, while also providing a user-friendly experience for staff and members alike.