Unique features to streamline trouble tickets, improve customer service and track internal issues.	An advanced Contact Manager brings all your contacts together into one organized database with a calendar for the entire company.	Tracks any asset (software and licensing, hardware, etc.) with customized fields.
Easy access for end-users employees to Articles, FAQs, Resolutions, Announcements, and How To Documents.	No limitations to the information you can extract and put into custom reports. Auto fax reports through a special server.	Easily track leads, quotes, and products. Turn leads into customers. Sales pipeline view and access for management that is permission-driven management access.

• Simple To Use!
• Simple To Implement!
• Simple to Manage!  

Compare Cynergy to Heat®
You owe it to your business to compare Cynergy to one of the best help desk systems on the market – Heat® Help Desk. WE believe that the advanced Cynergy system offers the same top quality as the Heat® program but at a much more reasonable price than Heat® Software.

• Rapid deployment with fewer IT headaches
• Improved communications with customers, partners, employees
• Help Desk Support Center reporting tools for management
• A TAPI Call Center Software with screen pops and IVR connections
• PBX connectivity to systems such as Avaya, Toshiba, Aspect, Televantage and Interactive Intelligence
• Service Desk Support Response via email or pager