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Early Warning System (H.E.W.S.)
Oklahoma City bombing Computer Assisted Dispatch Early Warning Systems

Public Safety Software: Computer Assisted Dispatch Systems

The Homeland Early Warning System (H.E.W.S.) is an an advanced efficient computer assisted dispatch system. H.E.W.S. allows agencies to coordinate responses and quickly contact large numbers of residents.

The H.E.W.S. can add telephone, fax, and e-mail support to the broadcast media already implementing the Amber Plan.

The HEWS software system can be used for:

U.S. Infotel Corporation has been designing and building telephony solutions for over ten years. Based in Oklahoma City, we've experienced disaster firsthand. We developed H.E.W.S., a public safety Computer Assisted Dispatch alert system, to shorten response time in times of danger. The new emphasis on Homeland Security makes such systems critical for citizen safety. We take pride in knowing our product (H.E.W.S.) is responsible for helping to save lives.

The power of H.E.W.S. resides in the large number of calls that quickly and effectively deliver your message. The H.E.W.S. series of emergency notification servers calls your target list containing the names and telephone numbers that fit your demographic criteria. These criteria can be based on an area code, exchange prefix, community, neighborhood, state, or region.

Tailor your message based on any situation or public emergency. U.S. Infotel can provide calling lists for a variety of criteria in almost every area of North America, and our consultants can write and professionally record your script for multiple scenarios.

H.E.W.S. is a powerful computer assisted dispatch notification system. Its vast resources can be summoned using simple user-friendly methods. Complex algorithms analyze frequency fluctuations, tone pitch, line cadence, and periods of silence to ensure that each call is dialed, delivered, and terminated as efficiently as possible. Advanced circuits continuously monitor phone lines and dialer hardware to ensure fault tolerance and stability under adverse conditions.

A flexible dial scheduler permits dialing to start and stop at specified dates and times. The early warning server can optionally request the called party's consent to continue playing the message, as well as broadcast a message without requesting information from the called party. The public safety early warning servers use prompt group studio utilities for recording, editing, playing, exporting, and importing outgoing messages.

All user data is preserved through power outages, power-offs, and unlikely system crashes. The H.E.W.S. series has 40 gigabytes of capacity for storing lists and number groups. All functions and features are accessible through a 17-inch color graphical user interface (see screen shots). The user-friendliness of these devices is unquestionable.

H.E.W.S. maintains the privacy of your calling base. Emergency notification servers are powerful tools that can reach enormous numbers of individuals on a daily basis. The H.E.W.S. dispatch system permits you to manage lists of numbers that should be excluded from future dialing. The system do-not-call database interfaces with state and national "do not call" lists.

Amber Hagerman
Amber Hagerman

THE AMBER PLAN

The AMBER Alert program is named for Amber Hagerman, a nine-year-old girl abducted and murdered in 1996. AMBER also stands for America's Missing: Broadcast Emergency Response

AMBER Alert programs are a voluntary partnership between law enforcement agencies, broadcasters and departments of transportation. All work together to activate urgent bulletins in child abduction cases.

H.E.W.S. can add telephone, fax and e-mail support to the broadcast media already implementing the Computer Aided Dispatch Amber Plan.


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